Hôtel de la p
JOB ADVERT
Viana's Home Ltd is a resort company that offers services such as; Lodging, gaming, catering, and recreation within the neighbourhood of Nkoa-bang, Yaoundé-Cameroon. She therefore seeks services of a Hotel manager.
The job description of a Viana's Home manager typically encompasses a wide range of responsibilities aimed at ensuring the efficient and profitable operation of the Viana's Home.
Key duties and responsibilities include:
- Overall Management: The manager is responsible for overseeing all aspects of the Viana's Home's operations, including front desk, housekeeping, food and beverage services, maintenance, and administration.
- Staff Supervision and Training: Hiring, training, and supervising staff across various departments to ensure excellent customer service, adherence to Viana's Home policies, and efficient operations.
- Guest Relations: Ensuring high levels of guest satisfaction by addressing complaints, resolving conflicts, and ensuring all guest needs are met promptly and effectively.
- Financial Management: Budgeting, financial planning, and cost control to ensure that Viana's Home operates within budget while maximizing revenue and profitability.
- Sales and Marketing: Developing and implementing strategies to attract guests, increase occupancy rates, and maximize revenue through various sales and marketing channels, including online platforms, partnerships, and promotions.
- Property Maintenance and Safety: Overseeing maintenance activities to ensure that Viana's Home premises are well-maintained, safe, and compliant with health and safety regulations.
- Quality Control: Monitoring and maintaining high standards of cleanliness, service, and amenities throughout Viana's Home to uphold Viana's Home's reputation and ratings.
- Inventory Management: Managing inventory levels of supplies, equipment, and amenities to ensure smooth operations and minimize wastage.
- Event Management: Planning and coordinating events, conferences, and functions hosted at Viana's Home, including catering, logistics, and guest accommodations.
- Community and Public Relations: Building positive relationships with the local community, businesses, and government authorities to support Viana's Home's interests and enhance its Reputation.
- Strategic Planning: Developing long-term goals and strategies to drive Viana's Home's growth, adapt to market trends, and maintain competitiveness in the industry.
- Compliance and Regulations: Ensuring that Viana's Home complies with all relevant laws, regulations, and industry standards, including employment laws, health and safety regulations, and licensing requirements.
- Crisis Management: Developing and implementing protocols to handle emergencies, security threats, and other crisis situations effectively.
- Reporting and Communication: Providing regular reports to senior management or owners on Viana's Home's performance, financial status, and operational challenges, and maintaining open communication channels with all stakeholders.
Overall, Viana's Home manager plays a critical role in overseeing all aspects of Viana's Home's operations to ensure a positive guest experience, efficient operations, and financial success.
Job specification:
This position requires:
- Constant collaboration with third parties, staff and management
- Very limited or no travel out of town.
- 6 working days in a week (Monday through Sunday with 1 week day off)
- Working longer hours and weekends to meet deadline
- Working under pressure
- Advanced knowledge in M.S office suit
- Salary is competitive and based on qualification and experience
- Position is based at Nkoa-bang, Yaoundé-Cameroon
- Reporting to the CEO or his/her designee.
Candidate's Specification
- Must be a holder of at least an degree in logistics/hotel management or a higher degree in business management.
- Must have at least 5 years of experience working in hotel management
- Must be very bilingual in French and English
- Must be an effective communicator and can represent Viana's Home anytime need arises.
- Must be aged between 30-45years
Other details:
Interested candidates are expected to submit; a detailed copy of their CV (2 pages max), cover letter (1 page), to the following address ; vhomecmr@gmail.com with subject: Accountant_Viana's Home2024 on or before the 02 nd May, 2024 at 12:00pm Prompt.
Should you not be contacted within 10 working days after the deadline, please consider your application not considered for the next steps.
Disclaimer:Viana's Home is not gender biased and does not collect any form of payment for this process neither has mandated anyone
